Flexa Support

Choose the option below that suits you best. If you already have a contract with us, use the support portal. If you are not yet a customer and need help with your cloud, speak directly with a specialist.

I'm already a Flexa customer.

Open and track your tickets on the support portal, using the SLA from your contract.

  • Opening and tracking tickets
  • Full history of services provided.
  • Certified technical team in the main cloud computing areas.
  • Service within the contracted SLA.

I'm not a Flexa customer, but I need support.

Speak to a specialist now via WhatsApp. We understand your situation and will show you how we can help.

  • Cloud environment experiencing problems or instability.
  • Out-of-control cloud costs
  • Migration, backup, or security
  • Second technical opinion without obligation.

Other service channels

Do you prefer phone or email? Both work.

0800 025 8820

Call center, weekdays during business hours.

contato@flexa.cloud

For business matters and general inquiries.

24/7 on-call service

Customers with support contracts can contact us outside of business hours through the portal.

Do you want a specialized partner to take care of your cloud?

We are experts in public and hybrid cloud, with a team certified in the main platforms. Talk to our team and receive a diagnosis of your environment.